Privacy Policy
Last updated: October 31, 2026
On this page
- Information we collect
- How we use your information
- Cookies and similar technologies
- Our affiliate program
- How we share information
- Social media and YouTube API Services
- How long we keep information
- How we protect information
- Your privacy rights
- Children's privacy
- Data deletion
- Links to other websites
- Changes to this policy
- Contact us
This Privacy Policy explains how Clanteeco ("we", "us", "our"), operated by Clanteeco, collects, uses and shares information when you visit clanteeco.com (the "Site"), buy from us, join our affiliate program, or contact us. It also explains the choices and rights you have.
If you have questions, email us at [email protected].
Information we collect
Information you give us
- Order details: your name, email address, shipping and billing address, phone number (if you provide it), the products you buy and any notes you add to your order.
- Messages: what you send us by email or through the Site when you ask for help.
- Account details: if you create an account, your login email and order history.
- Affiliate details: if you join our affiliate program, your name, email, website or social profile, and the payout details you choose to give us (for example, a PayPal email).
Payment information
Payments are processed by PayPal and by any other payment provider shown at checkout. We do not see or store your full card number. We receive limited payment details, such as the payment status, the last digits of a card, and the billing address.
Information collected automatically
When you use the Site, we and our service providers automatically collect:
- device and browser type, operating system and language;
- IP address and approximate location derived from it (city or region level);
- pages you view, products you add to your cart, the website that referred you, and the date and time of your visit;
- information stored in cookies and similar technologies (see "Cookies" below).
How we use your information
- to process, print, ship and deliver your orders, and to send order and shipping updates;
- to answer your questions and handle returns, replacements and refunds;
- to run our affiliate program, including crediting sales to the affiliate who referred you and paying commissions;
- to keep the Site working, secure, and free of fraud and abuse;
- to understand how people use the Site so we can improve it;
- to send marketing emails if you have agreed to receive them (you can unsubscribe at any time using the link in each email);
- to comply with law, including tax and accounting rules.
Cookies and similar technologies
Cookies are small text files stored by your browser. We use the following:
| Cookie | Purpose | How long |
|---|---|---|
ct_cart | Keeps your shopping cart on our storefront (essential). | Up to 2 days |
ct_count | Shows the number of items in your cart in the header (essential). | Up to 2 days |
ct_ref | Remembers the affiliate code in the link you used to visit us, so the right affiliate gets credit. | 30 days |
slicewp_aff, slicewp_visit | Set by our affiliate software (SliceWP) to credit a sale to the affiliate who referred you. | 30 days |
WooCommerce cookies (for example woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_*) | Keep your cart and checkout session working on our checkout pages (essential). | Session to 2 days |
| Payment provider cookies (for example PayPal) | Set by the payment provider during checkout for payment and fraud prevention. | Set by the provider |
You can block or delete cookies in your browser settings. If you block essential cookies, your cart and checkout may not work. Blocking the affiliate cookies does not affect your purchase.
Our affiliate program
Some visitors arrive through a link shared by one of our affiliates. When that happens, we store the affiliate code in a cookie for 30 days. If you place an order during that time, we record that the order came from that affiliate so we can pay them a commission. Affiliates see the order amount and commission, but they do not see your name, address, email or payment details.
How we share information
We share personal information only with service providers that help us run the shop, and only as needed for them to do their work:
- Printify and its print partners, which print and ship your products. They receive your name, shipping address, the items ordered and, where needed for delivery, your phone number or email.
- Shipping carriers (for example USPS, UPS or FedEx), which deliver your package.
- PayPal and any other payment provider shown at checkout, which process your payment.
- Our website platform and hosting providers (WordPress, WooCommerce and our web host), which store the Site and order records.
- Email service providers, which send order emails and, if you opted in, marketing emails.
- Affiliate software (SliceWP, running on our own website), which tracks referrals.
We may also share information when required by law, to protect our rights or the safety of others, or as part of a sale or transfer of our business.
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising. If we ever add advertising tools that would count as "selling" or "sharing" under California law, we will update this policy first and give you a way to opt out.
Social media and YouTube API Services
We publish videos and posts about our products to our own accounts on YouTube, TikTok, Facebook and Instagram. To do this, our internal publishing tool connects to those platforms through their official APIs, including the YouTube API Services. That tool connects only to accounts owned by Clanteeco. It does not ask customers or visitors to sign in with their Google, YouTube, TikTok or Facebook accounts, and it does not access your social media data. If you have ever connected a Facebook, TikTok or Google account to one of our tools, you can remove our access at any time in that platform's settings, as explained in our Data Deletion Instructions.
Through these APIs we access and store only what we need to publish and measure our own content: the connected channel or page name and ID, access tokens, the IDs and status of the videos we upload, and view and engagement statistics for those videos. Access tokens are kept on our own server with restricted access and are never shared or sold.
By using our YouTube content or features, you also agree to the YouTube Terms of Service. Google's handling of data is described in the Google Privacy Policy. Anyone who has connected a Google account to our tool can revoke that access at any time on the Google security settings page.
To ask us to delete data obtained through these platforms, see Data Deletion Instructions.
How long we keep information
- Order records: as long as needed to fulfill the order and then for as long as tax and accounting laws require (generally up to 7 years).
- Support messages: up to 2 years after the conversation ends.
- Affiliate records: while you are an affiliate and then as long as needed for payouts, tax and accounting.
- Cart and referral cookies: for the times shown in the cookie table above.
- Data from connected social media accounts: until the account is disconnected or deletion is requested, then deleted within 30 days.
How we protect information
We use HTTPS on the Site, limit access to personal information to people who need it, and use payment providers that handle card data under industry security standards. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your privacy rights
Depending on where you live, you may have the right to:
- know what personal information we have about you and get a copy of it;
- correct inaccurate personal information;
- delete your personal information;
- opt out of the sale or sharing of your personal information, and of targeted advertising;
- not be treated differently for using these rights.
To use any of these rights, email [email protected] with the subject "Privacy Request". We will verify your request by matching the information you give us (for example, your email address and an order number) with our records. We respond within 45 days, and will tell you if we need more time as allowed by law. If we deny your request, you may appeal by replying to our decision; we will respond to an appeal within the time required by your state's law.
California residents (CCPA/CPRA)
If you live in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the rights listed above, including the right to know, delete, correct, and opt out of the sale or sharing of personal information, and the right to limit the use of sensitive personal information. In the last 12 months we have collected these categories of personal information, for the purposes described in this policy:
| Category | Examples | Source |
|---|---|---|
| Identifiers | Name, email, postal address, IP address | You; your device |
| Customer records | Phone number, billing address, limited payment details | You; payment providers |
| Commercial information | Products bought, order history | Your orders |
| Internet activity | Pages viewed, referring website, cart activity | Your device (cookies) |
| Approximate geolocation | City or region from IP address | Your device |
We do not collect sensitive personal information for the purpose of inferring characteristics about you. We do not sell or share personal information, and we have no actual knowledge of selling or sharing the personal information of anyone under 16.
Do Not Sell or Share My Personal Information: we do not sell or share personal information. You can still send an opt-out request to [email protected], and we honor Global Privacy Control (GPC) signals sent by your browser as a valid opt-out request.
You may use an authorized agent to make a request for you. We may ask the agent for proof that you gave them permission, and may ask you to verify your identity directly.
Other U.S. states
Residents of other states with privacy laws (for example Virginia, Colorado, Connecticut, Utah, Texas and Oregon) may make the requests described above in the same way.
Children's privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us personal information, contact us at [email protected] and we will delete it.
Data deletion
You can ask us to delete the personal information we hold about you at any time. See our Data Deletion Instructions for the steps and timeline.
Links to other websites
The Site may link to other websites, such as social media platforms or payment providers. Their privacy practices are governed by their own policies, not this one.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If the changes are significant, we will give more notice, for example on the Site or by email.
Contact us
- Business: Clanteeco
- Email: [email protected]